vk6 Privacy Policy

1. Information We Collect

vk6 collects personal information that is necessary to provide a safe, compliant, and enjoyable online casino and sports betting experience for players across Bangladesh. We collect information in three primary ways: information you provide directly when registering or using the platform, information generated automatically through your use of the platform, and in limited cases, information obtained from trusted third-party sources for identity verification or fraud prevention purposes.

Information you provide directly:

• Full name as it appears on your government-issued identity document.
• Date of birth, which we use to verify that you meet the 18+ age requirement.
• Residential address, including city, district, and postal code within Bangladesh.
• Mobile phone number — including the number associated with your bKash, Nagad, or Rocket account where relevant.
• Email address used for account communications, promotional messages (where opted in), and support correspondence.
• Username and hashed password credentials. Passwords are never stored in plaintext.
• Identity documents submitted for verification purposes, such as your National Identity Card (NID) or passport.
• Payment information, including mobile financial service account references (bKash, Nagad, Rocket, Upay) and bank card details where applicable. Full card numbers are processed securely and are not stored on vk6 servers.
• Any communication you send to the vk6 support team via email or live chat, including the content of your messages and any attachments.

Information collected automatically:

• Device information including device type, operating system version, screen resolution, and browser type.
• IP address and approximate geographic location derived from your IP address.
• Session data including login timestamps, session duration, pages visited, games played, and betting activity.
• Transaction history including deposit amounts, withdrawal requests, bonus claims, and wagering records.
• Cookies and similar tracking technologies — see the Cookies section of this policy for full details.
• Referral source data indicating how you arrived at the vk6 platform (e.g., direct URL entry, search engine, link from another page).

2. How We Use Your Information

vk6 uses the personal information we collect only for purposes that are necessary, proportionate, and lawful. We do not sell your personal data to third parties for commercial advertising purposes. The table below summarises the primary purposes for which your data is used and the legal basis on which we rely for each purpose.

Where we rely on your consent as the legal basis for processing — most notably for promotional email communications — you may withdraw that consent at any time by contacting [email protected] or using the unsubscribe mechanism in any marketing email we send. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

3. Data Sharing and Disclosure

vk6 does not sell, rent, or trade your personal data to third parties. We share personal information only in the limited circumstances described below, and only to the extent necessary for the specified purpose.

• Payment processors: When you make a deposit or withdrawal, the relevant transaction data is shared with your chosen payment provider — such as bKash, Nagad, Rocket, Upay, or your bank — to process the transaction. These providers operate under their own privacy policies and security standards.
• Identity verification partners: vk6 may use third-party identity verification services to assist with confirming the authenticity of documents you submit. These partners are contractually bound to use your data solely for verification purposes.
• Game content providers: Certain technical data (such as session tokens and game round identifiers) may be shared with game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi to facilitate gameplay. These providers do not receive your personally identifiable registration information.
• Fraud prevention and security services: We may share data with specialist fraud detection and cybersecurity providers to protect the platform and its players from unauthorised access, account takeover, and financial crime.
• Legal and regulatory authorities: vk6 will disclose personal data to law enforcement, financial intelligence units, or other regulatory bodies when required to do so by applicable law, court order, or valid legal process. We will, where permitted, notify you of such a disclosure.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of vk6's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights under this policy will be maintained.

All third parties with whom vk6 shares personal data are required to implement appropriate technical and organisational security measures and to process data only in accordance with our instructions and applicable data protection law.

4. Cookies and Tracking Technologies

vk6 uses cookies and similar technologies — including local storage objects and session tokens — to operate and improve the platform, personalise your experience, and gather analytics data. Cookies are small text files placed on your device when you visit a website. They are widely used and do not pose a risk to your device or data when managed appropriately.

The following categories of cookies are used on the vk6 platform:

• Strictly necessary cookies: These are required for the platform to function and cannot be disabled. They include session authentication cookies that keep you logged in during your visit, security tokens that protect against cross-site request forgery, and cookies that remember your language and display preferences within a session.
• Performance and analytics cookies: These cookies collect anonymised data about how visitors use the platform — for example, which pages are visited most frequently, how long sessions last, and where errors occur. This data is used solely to improve platform performance and user experience. No personally identifiable information is captured in analytics cookies.
• Functional cookies: These cookies remember choices you have made on the platform — such as your preferred game category or notification settings — so that you do not have to re-enter them on subsequent visits.
• Fraud prevention cookies: These are used to detect unusual patterns of activity that may indicate bot traffic, account takeover attempts, or other security threats. They form part of our platform security infrastructure.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies — particularly strictly necessary cookies — may affect the functionality of the vk6 platform and could prevent you from logging in or accessing certain features. Full instructions for managing cookies in popular browsers are available through your browser's help documentation.

5. Data Retention and Storage

vk6 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law or legitimate business need. The principles governing our retention practices are as follows:

• Active accounts: All registration, identity, transaction, and activity data is retained for the duration of your account's active status. This data is necessary to provide the service, resolve disputes, and meet compliance requirements.
• Closed accounts: When an account is closed — whether voluntarily or as a result of a breach of Terms — vk6 retains core identity and transaction records for a minimum period of five years following closure. This retention period reflects standard anti-money laundering and financial record-keeping obligations.
• Support correspondence: Communications between you and the vk6 support team are retained for a minimum of two years to assist with dispute resolution and quality assurance.
• Anonymised analytics data: Usage and performance data that has been fully anonymised (i.e., from which your identity cannot be reconstructed) may be retained indefinitely for platform improvement purposes.
• Dormant account data: Where an account has been inactive for 12 or more months, vk6 may archive account data to secure, restricted storage. Archived data remains subject to all provisions of this Privacy Policy.

Your data is stored on secure servers. vk6 takes all reasonable steps to ensure that data is not held for longer than necessary and that data scheduled for deletion is destroyed securely and irreversibly.

6. Your Privacy Rights

As a vk6 player, you have a number of rights in relation to your personal data. vk6 is committed to upholding these rights promptly and transparently. To exercise any of the rights listed below, please contact us at [email protected] with the subject line "Privacy Rights Request" and include your registered email address and a description of your request.

• Right of access: You have the right to request a copy of the personal data that vk6 holds about you. We will provide this information in a structured, commonly used format within a reasonable timeframe.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For straightforward updates such as a change of email address or phone number, you may also make these changes directly through your account settings.
• Right to erasure: In certain circumstances, you have the right to request that vk6 delete your personal data. This right is subject to overriding legal obligations — for example, we cannot delete transaction records that we are required to retain under anti-money laundering laws.
• Right to restriction of processing: You may request that vk6 restrict the processing of your data — for example, while a complaint or dispute is being investigated.
• Right to data portability: Where processing is based on your consent or on a contractual necessity, you have the right to receive your data in a portable, machine-readable format so that it may be transferred to another service provider if you choose.
• Right to object: You have the right to object to processing carried out on the basis of legitimate interest, including profiling for fraud detection purposes. vk6 will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent — most notably for promotional communications — you may withdraw that consent at any time without affecting the lawfulness of prior processing.

7. Data Security Measures

vk6 takes the security of your personal data seriously. We implement a layered security architecture designed to protect your data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security measures include, but are not limited to, the following:

• 256-bit SSL/TLS encryption: All data transmitted between your device and the vk6 platform is encrypted using industry-standard 256-bit SSL/TLS protocols. This ensures that information cannot be intercepted in transit.
• Encrypted data storage: Sensitive data fields — including identity document references, payment method identifiers, and password hashes — are stored in encrypted form at rest. Plaintext passwords are never stored.
• Access controls: Access to personal data within vk6's internal systems is restricted on a strict need-to-know basis. Staff members are granted only the minimum level of access required to perform their specific role.
• Two-factor authentication availability: Players are encouraged to enable two-factor authentication (2FA) on their vk6 accounts for an additional layer of protection against unauthorised login.
• Regular security audits: vk6's platform infrastructure undergoes regular security assessments to identify and remediate vulnerabilities before they can be exploited.
• Incident response: In the event of a data security incident that poses a risk to your personal data, vk6 will notify affected players and take immediate remediation steps in accordance with our incident response procedure.

While vk6 employs robust security practices, no online platform can guarantee absolute security against all conceivable threats. You play an important role in keeping your account secure by using a strong, unique password, not sharing your login credentials, and logging out of shared devices after each session. If you believe your account has been compromised, contact [email protected] immediately.

8. Changes to This Privacy Policy

vk6 reviews this Privacy Policy regularly and may update it from time to time to reflect changes in our services, applicable law, or industry best practices. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where the changes are significant, notify registered players via email to their registered address.

Your continued use of the vk6 platform after a revised Privacy Policy has been published constitutes your acknowledgement of and agreement to the updated terms. If you do not agree with a revised policy, you should cease using the platform and may request account closure by contacting [email protected].

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact the vk6 privacy team at [email protected]. We are committed to addressing your concerns promptly and transparently.